Notary Websites: Distinguishing Information From Promotion Under Article 4 Point 3 of the Code of Ethics
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Abstract
Digital legal services increasingly encourage notaries to use websites and social media to expand public access to legal information. Article 4 point 3 of the Indonesian Notary Code of Ethics, however, prohibits self-publication and promotion through printed or electronic media without providing operational criteria that clearly distinguish permissible information from prohibited promotion. This study examines that normative boundary and formulates practical parameters for notaries, the Honorary Council, and supervisory bodies. It employs normative legal research using statutory, conceptual, and limited comparative approaches. The study finds that the legal assessment should not turn on the mere existence of a website. Instead, it should examine the purpose of the content, substantive presentation, language, price disclosure, transactional calls to action, testimonials, comparative claims, and mechanisms for soliciting prospective clients. Educational, neutral, non-commercial content that is not designed to acquire clients may be treated as professional information, whereas persuasive content that highlights superiority, offers prices or packages, displays testimonials, or directly solicits clients is more properly categorized as promotion. The article proposes technical guidance by the Indonesian Notary Association containing measurable indicators, an explicit exception for non-commercial legal education, standardized oversight, and safeguards for personal data processed through digital contact channels.
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