DESIGN OF A WEB-BASED GROOMING PRODUCT AND SERVICE SALES INFORMATION SYSTEM AT ZIZA PETSHOP MUARA BUNGO

Abstract

Ziza Petshop Muara Bungo is a business engaged in the sale of pet products and grooming services. The existing manual process for product sales and grooming service reservations has resulted in inefficient information delivery, transaction recording, and data management, increasing the potential for errors. This study aims to design and develop a web-based Product Sales and Grooming Service Information System for Ziza Petshop Muara Bungo to improve data management efficiency and service quality. The system was developed using the Waterfall software development method, which consists of the requirements analysis, system design, implementation, testing, and maintenance stages. The application was developed using the Laravel framework as the PHP-based web development framework and MySQL as the database management system. System testing was conducted using the Black Box Testing method to ensure that all system functionalities operate according to the specified requirements. The results of this study indicate that the developed system is capable of facilitating the management of product data, grooming services, customer information, sales transactions, and report generation in a more effective, faster, and accurate manner. Therefore, the proposed information system is expected to improve operational efficiency and enhance service quality at Ziza Petshop Muara Bungo.